Description
CCSME Annual Membership Meeting
June 26, 2026 | 9am-12pm | Virtual via Zoom | $20 (or FREE to CCSME members [members, use your coupon code] – Become a member HERE)
Description:
Policy decisions and organizational practices shape how behavioral health care is delivered, experienced, and sustained. Many leaders face a persistent gap between the values embedded in policy, such as shared decision-making, inclusion, and person-centered care, and the realities of daily practice. This session explores how leadership decisions, organizational culture, and operational structures can serve as powerful levers for influencing whether these principles become lived practice within behavioral health organizations. Participants will gain a practical understanding of how culture and organizational practices are translated into concrete, day-to-day actions to build a healthy, positive workforce responsive to the communities they serve. Through practical examples and real-world leadership insights, this session will explore common barriers behavioral health organizations face today, including workforce strain, operational complexity, and competing policy demands. Participants will gain practical strategies for translating policy priorities into day-to-day organizational practices that support staff, strengthen programs, and improve care for the communities they serve.
Objectives:
• Examine how organizational culture and leadership practices shape shared decision-making in behavioral health systems.
• Identify practical strategies for embedding shared decision-making into governance, supervision, and daily workflows
• Translate behavioral health policy priorities and practice changes into actionable leadership practices that support workforce sustainability and person-centered care.
Agenda Highlights:
• CCSME Year in Review
• Networking
• Keynote by Cristina Oliveri, MHA – From Policy to Practice: Why Shared Decision-Making Matters at Every Level
• Panel discussion – Building Positive and Responsive Organizations: Culture, Leadership, and Shared Decision Making
Keynote Speaker:
Cristina Oliveri, MHA, is a healthcare leader with 15+ years of experience across Federally Qualified Health Centers, hospital systems, and community-based organizations. She is currently serving as Chief Operating Officer of a Federally Qualified Health Center (FQHC) in Maine, overseeing primary care, laboratory, dental, behavioral health, quality, compliance, and risk programs. Her work centers on leadership psychology within complex healthcare systems specifically how power, chronic stress, trauma history, and role ambiguity shape organizational culture. She is particularly interested in how reform efforts succeed or fail based on leadership behavior, nervous system activation, and the degree of psychological safety present within teams. In addition to systems reform, she incorporates evidence-informed lifestyle medicine and stress regulation principles as part of leadership sustainability. Organizational resilience requires leaders who understand both structural design and physiological stress response.
COMING THIS SUMMER! Cristina’s keynote will kick off a summer webinar series: From Policy to Practice: The Leadership in Action Series (Operationalizing Culture, Safety, and Sustainability in Healthcare). Each of these webinars will also be free to members. More info and registration here:
• July 21: Leading Under Pressure: How Leadership Behavior Shapes System Performance
• August 18: Culture Repair: Rebuilding Trust, Safety, and Accountability
• September 15: Beyond Burnout: Lifestyle Medicine for Leaders and Teams
Contact hours:
3 contact hours for physicians. This activity has been planned and implemented in accordance with the accreditation requirements and policies of the Accreditation Council for Continuing Medical Education (ACCME) through the joint providership of the Hanley Center for Health Leadership and Education and CCSME. The Hanley Center for Health Leadership and Education is accredited by the Maine Medical Association Committee on Continuing Medical Education and Accreditation to provide continuing medical education for physicians. The Hanley Center for Health Leadership and Education designates this regularly scheduled series for a maximum of 3 AMA PRA Category 1 Credit ™. Physicians should only claim credit commensurate with the extent of their participation in the activity.
3 contact hours for nurses. CCSME is approved as a provider of nursing continuing professional development by the Northeast Multistate Division Education Unit, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. Provider #4002961
3 contact hours for social workers, licensed clinical professional counselors, and behavioral health professionals
3 category I contact hours for psychologists. CCSME is a pre-approved sponsor and provider of Professional Education Activities for Psychologists.
3 contact hours for Alcohol and Drug Counselors. This course has been approved by Co-Occurring Collaborative Serving Maine (CCSME), as a NAADAC Approved Education Provider. NAADAC Provider #324712. CCSME is responsible for all aspects of the programming.
3 contact hours for CHES. CCSME is a designated provider of continuing education contact hours (CECH) in health education by the National Commission for Health Education Credentialing, Inc.
